Terms & Conditions

Welcome to Hotel Mandana Inn. These Terms & Conditions govern your use of https://hotelmandana.com/ and your bookings or enquiries made through the website.

By accessing our website or making a reservation, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About the Website

The website is operated by Hotel Mandana Inn, located at:

4B, 100 Feet Rd, near Parmanand Garden, Swami Nagar, Shobhagpura, Udaipur, Rajasthan 313001, India.

2. Hotel Bookings

Room availability, rates, inclusions, and booking conditions displayed on the website are subject to availability and may change from time to time.

A booking is considered confirmed only after the required booking information has been submitted and the applicable payment or confirmation requirements have been completed.

Guests are responsible for providing accurate and complete information during the booking process.

3. Check-In and Check-Out

Standard check-in and check-out timings will be communicated at the time of booking or may be displayed on the website.

Guests may be required to provide valid identification documents at check-in in accordance with applicable laws and hotel policies.

Early check-in or late check-out may be subject to availability and additional charges.

4. Payment

Online payments may be processed through Razorpay or another authorized payment service provider.

The customer is responsible for providing accurate payment and booking information.

A successful payment does not automatically guarantee a reservation if the booking cannot be confirmed due to availability, technical issues, or other circumstances. In such cases, the applicable amount will be handled in accordance with the hotel's refund/cancellation policy.

5. Room Rates and Taxes

Displayed prices may be subject to applicable government taxes, service charges, or other charges as specified during the booking process.

The final payable amount will be displayed or communicated before completion of the applicable booking/payment process.

6. Cancellation and Refunds

Cancellation and refund requests are governed by the Cancellation & Refund Policy applicable to the relevant booking.

Different room rates, promotional offers, events, and banquet bookings may have different cancellation conditions.

Guests should review the applicable cancellation terms before completing their booking.

7. Event and Banquet Bookings

Hotel Mandana Inn may accept enquiries and bookings for events, functions, conferences, parties, weddings, and banquet services.

Event/banquet bookings may be subject to separate terms regarding:

• Advance payment
• Minimum guest requirements
• Menu selection
• Event duration
• Venue availability
• Additional services
• Cancellation
• Rescheduling
• Damage or additional charges

The specific terms applicable to an event will be communicated to the customer at the time of confirmation.

8. Guest Responsibilities

Guests agree to:

• Provide accurate information
• Follow hotel rules and applicable laws
• Treat hotel property and staff respectfully
• Avoid activities that may cause damage, danger, or disturbance
• Pay applicable additional charges arising from their stay or event

The hotel reserves the right to take appropriate action in cases of misconduct, unlawful activity, property damage, or violation of hotel policies.

9. Hotel Property

Guests may be held responsible for damage, loss, or misuse of hotel property caused by them or by persons associated with their booking, subject to applicable law.

Any applicable charges will be communicated to the guest.

10. Website Content

We make reasonable efforts to ensure that information on our website is accurate and current. However, photographs, descriptions, prices, facilities, availability, and other information may change from time to time.

We reserve the right to correct errors, update information, or modify website content without prior notice.

11. Website Availability

We do not guarantee that the website will always be available, uninterrupted, or free from technical errors.

We may temporarily suspend or modify website functionality for maintenance, upgrades, security, or other operational reasons.

12. Intellectual Property

Unless otherwise stated, website content including text, photographs, graphics, logos, design elements, and other materials belongs to or is licensed to Hotel Mandana Inn.

Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

13. Third-Party Services

The website may use or link to third-party services, including payment gateways and external websites.

Hotel Mandana Inn is not responsible for the independent terms, privacy practices, availability, or content of third-party services.

14. Limitation of Liability

To the extent permitted by applicable law, Hotel Mandana Inn shall not be responsible for losses arising from circumstances beyond its reasonable control, including technical failures, internet interruptions, natural events, government restrictions, or other force majeure circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.

15. Changes to These Terms

Hotel Mandana Inn may update these Terms & Conditions from time to time.

The updated terms will be published on this page and will apply from the stated effective date.

16. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Udaipur, Rajasthan, subject to applicable law.

17. Contact Us